Plump it Up - Clear Gloss

Devereaux Beauty is committed to providing quality products to our customers and we strive to make sure our customers are satisfied. We are also aware that there are instances such as damaged or defective products that would require a refund and/or an exchange.  If you will need to return your product, please review the information below.

• Returns must be made within 14 days of your receipt date for a refund.
• Items marked final sale at the time of purchase are non-refundable.
• For items that can be returned, we can only accept beauty items back to us if they have been unused and are still sealed in original packaging for hygiene purposes.

If your item arrives damaged or defective and you would like a refund or exchange, please contact us at contactdevereauxbeauty@gmail.com within 14 days of the purchase date and include your order number in the email subject line, photo documentation of any reported damage or defect. Please allow 1-3 business days for a response. 

We regret that we are unable to refund your original shipping charges, if applicable unless the return was a result of our error. 

Refunds will either be issued to your credit card company or bank depending on your method of payment.  Refunds may take up to 10 business days to process. Please contact your bank or credit card company regarding the status of your refund once the refund has been issued, as it may take some time before your refund is officially posted. If after 10 business days you still have not received your refund, please contact us at contactdevereauxbeauty@gmail.com.

Thank you for visiting and shopping at Devereaux Beauty.

The health and safety of our employees and customers are our top priority. We’ve redesigned our order fulfillment center to comply with government/state-recommended social distancing and personal protective equipment guidelines.

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Devereaux Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Devereaux Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.